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Common Questions to Ask When Hiring a Professional Home Cleaning Service

After several days of weighing out the pros and cons, you’ve finally decided that you do. You need a professional cleaning service to maintain your precious home.

The next thing you need to do is find a trusted and suitable maid service. Find the one that will professionally cater to your cleaning needs.

Have you had any experience in using the services of a cleaning company? It can be rather difficult to choose one that won’t disappoint you or put your home and family at risk.

Let us help you make the right decision. Here are six questions you should ask before hiring a home cleaning company.


Important Questions You Need to Ask on Your Home Cleaning Service


1. Have the Cleaners Been Background and Cross-checked?

This part is important. Background checking can determine whether the cleaner is trustworthy and ethical. It also ensures that the home cleaning service cleaners have no criminal record or run-ins with the law. Crosschecks mean that past employers have recommended them.


2. Is the Company Insured and Bonded?

Why should you want them to be insured and bonded? Well, the company will pay you in case they damage your property, or something goes missing. That is if the company is insured and bonded.

This ensures that your home is secure. It also leaves you feeling confident and at peace with your choice of maid service.


3. What Are the Cleaning Service Features Included?

Ask the company for a list of services they provide and what the extra cost would be for additional services (if any). This is for you to be sure that you are getting what you pay for.

You may want specific areas or tasks to be handled by a professional home cleaning service maid while taking care of the rest. In this case, the total cost may be reduced.


4. Does The Company Charge by the Hour or the Task?

Get a clear idea of how they charge you for their service. Some cleaning companies offer different types of cleaning appointments and payment options. Including per hour, per visit or as per the task.

Depending on your cleaning needs, you can work out a payment option that works for both, you and the company.


5. Is your cleaning customized to fit your needs?

Many cleaning companies bring their cleaning products , but is that really what you want? You know what smells best for you and your home, and what products work for you unique surfaces.

Why get stuck with a product that doesn’t fit your lifestyle, and does the company offer the flexibility for you to choose?

6. Are Their Schedules Flexible?

You can choose to be at home when your chosen housekeeper comes by to clean. Although, they might need to work out a flexible schedule that fits into yours.

While some home cleaning service companies may not offer this convenience, others do. And hence, you should inquire about this beforehand.


Ashley Boyd of Deserved Comfort Housekeeping Named as International PerfectCLEAN Professional Cleaner of the Year


Ashley BoydPerfect – CLEAN Professional Cleaner of the Year

Deserved ComfortColumbia, South Carolina – Ashley Boyd of Deserved Comfort Housekeeping, LLC, in Columbia, South Carolina, was named the 2016 PerfectCLEAN Professional Cleaner of the Year by the Association of Residential Cleaning Services International (ARCSI). Boyd will accept her prestigious award at ARCSI’s Annual Convention and Education Conference in Chicago on Oct. 27, 2016.

Marlo Kanipe, the owner of Deserved Comfort Housekeeping, proudly nominated Boyd for the award. It says, “Ashley is such a loyal, reliable and professional technician.” Boyd, a single mother of two and a loyal staff member of Deserved Comfort for over 10 years, earned the House Cleaning Technician (HCT) certification in March 2016. Cleaners completing the HCT course and pass the certification examination are certified professionals who understand the value and methodology of proper cleaning.


The PerfectCLEAN Professional Cleaner of the Year Award is given annually by ARCSI. It is also the only professional organization dedicated to the residential cleaning industry. The award recognizes one cleaning technician internationally that represents excellence, professionalism, and integrity in the profession.

“The Professional Cleaner of the Year Award is incredibly prestigious. And especially when you think about how many people are out there worldwide cleaning homes on a regular basis, “ said ARCSI CEO Ernest Hartong. “To recognize a single individual for their efforts, the trust they have built-in their community and their commitment to professionalism is the heart of the Professional Cleaner of the Year Award and exactly what ARCSI stands for.”

Deserved Comfort, locally owned for over 30 years, was recently awarded The Best Cleaning Service in Columbia, by The State Media Company. Deserved Comfort has an A+ rating with the Better Business Bureau. It is a member of the Columbia Chamber of Commerce and is in partnership with Cleaning for a Reason. It also provides free cleanings for women going through cancer treatments. Their primary focus is to provide high-quality cleaning by trusted professionals at reasonable rates.

The Association of Residential Cleaning Services International (ARCSI) was established in 2003. This is to assist residential cleaning service owners in starting, promoting, building and expanding their businesses. With members in the U.S., Canada, the Philippines, Australia and throughout Europe, ARCSI is committed to providing valuable information. This is to ensure the growth and development of our members’ businesses through education, networking, and collaboration. For more information, visit or call 614-547-0887.