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About Deserved Comfort

Our Mission

Our mission is to promote overall household health and cleanliness by providing high quality house cleaning performed by trusted, insured and professionally trained technicians, thereby relieving our clients of this time consuming responsibility and giving them time to enjoy with their families and friends.

About Us

Deserved Comfort House Cleaning is well known in the greater Columbia area. We are a member of the Greater Columbia Chamber of Commerce, the Greater Cayce West Columbia Chamber of Commerce, and the Better Business Bureau and have been providing service to many of the same clients for years. We have received numerous awards over the years, including being voted “Best Home Cleaning Service in Columbia” by the readers of Columbia Living Magazine in 2018, 2019, 2020, 2021, and 2022. We were also voted "The State's Best" in 2023, 2024, and 2025 by readers of The State Newspaper. In 2024, we were honored to receive The Free Times' "Best of Columbia" Award and were named BBB Medium Business of the Year, recognizing our commitment to excellence and community service. Most recently, in 2025, we were proud to be named the Best Residential Cleaning Service in the Lexington Chronicle’s Best of 2025—the first year the category was included.

Deserved Comfort Offers:

  • Free Phone Quotes
  • Quality Service at Affordable Rates
  • Reliable & Professionally Trained Cleaning Technicians
  • Fully Insured & Bonded Staff Members
  • Gift Certificates
  • No Contractual Obligation

Meet Marlo Mckelvey Kanipe

Thank you for visiting our website! I’m Marlo, the owner of Deserved Comfort House Cleaning! It is my great pleasure to introduce you to my company and let you know more about the services we offer.

In 1986, while I attended the University of South Carolina, my mom and I opened Deserved Comfort, when we only served the Lexington and Irmo areas. Since then, Mom has retired, but I still own and operate the company, and we now serve most of the Midlands area. Our business is like a big family, with many of our same clients from the early days. And our technicians seem to stick around too, because they realize how much they are valued and cared about.

As for me, I was born and raised here in the Midlands. I live in Cayce with my hubby, Ralph, my dog and cat. We have two grandsons that we love spending time with. My entire family is very important to me! I’m a cancer survivor and feel very blessed to have been given a second chance and I want to make a difference in people’s lives.

I am very proud of how Deserved Comfort has progressed over the years. We’ve won several awards for excellence and are active members in professional organizations such as ARCSI, IICRC, BBB and Cleaning for a Reason. We are always striving to be better, so we update and continue our education to stay current on the latest cleaning products and techniques.

So, take a look around. Get a quote. Call or email us with your questions. We want to give you back your time and give you the comfort of a clean home! You deserve us!

MEET THE TEAM!

With over 40 years experience and Professionally Trained Cleaning Technicians, it's easy to see why Deserved Comfort is Columbia's choice for House Cleaning.

Alisha D.

Alisha is originally from St. Matthews, but currently resides in Irmo. She loves cooking in her kitchen going to concerts with her mom...

Taylor R.

Taylor, originally from Anderson, currently resides in the Swansea area with her husband and son. She loves lilies, roses, summertime, chocolate, and wine...

Nicka E.

Nicka, originally from the Camden SC, currently resides in Hopkins with her husband and daughter. She is easy to get along with, a hard worker and a...

Leslie (Lala) P.

Lala, originally from New Orleans, currently resides in the Summit area with her fiancé and 4 kids. She loves purple, tulips are her favorite flowers...

Linds F.

Linds, originally from Swansea, currently resides in the Lexington area with her husband and 2 children. She loves just hanging out with her family . She enjoys taking her kids to the park...

Earlene B.

Earlene, our shyest and most private technician, worked with Deserved Comfort for several years in the late 90’s, left us when she moved...

Cathy P.

Cathy, originally from Columbia, currently resides in Eastover with her hubby and is the mother of one daughter and two sons, four dogs...

Rachel S.

Rachel, originally from Grants, NM, currently resides in the Elgin area with her husband. She loves kayaking and playing games on her phone...

Shay C.

Shay, originally from Blackville, currently resides in the Columbia area with her 2 children. She loves spring, roses, and making homemade lasagna....

Tammy H.

Tammy, originally from Blairsville, currently resides in the Columbia area with her family. She loves seafood and fall weather. She enjoys cooking and is especially proud...

Katharina P.

Katharina (Kat), originally from Puyallup, Washington, currently resides in the Columbia area. She loves pasta and root beer...

Cheyenne S.

Cheyenne, originally from Gaston, currently resides in the Columbia area with her two children. She loves Mexican food, sweet tea, and spending time with her kiddos...

Alisha D.

Before I was hired at Deserved Comfort:

I was the Vice President of the wealth management division at a local bank.

Career Ambitions:

To always be doing work that makes a positive difference in the world.

Why I wanted to work with Deserved Comfort:

I believe that my experience can help to grow the business and make a difference. After I met Marlo, I knew I wanted to be able to learn from her.

Favorite part of my job:

Knowing that what I do helps to make someone’s life better.

Something you may not know about me:

I have 15 tattoos…so far.

Alisha is originally from St. Matthews, but currently resides in Irmo. She loves cooking in her kitchen, going to concerts with her mom, spending time with the amazing kids in her life , and all things true crime. She has lived in 5 states throughout the US, but is happy to be back home and settled in South Carolina. Alisha’s hobbies include reading, cleaning (don’t judge), and watching entirely too much Dateline (just ask her boyfriend). She likes to relax by sitting on the back porch with a cold beer and 90's country playing. Someday, she hopes to be able to travel to Italy & Germany, and also meet her favorite Dateline host, Keith Morrison.

Taylor R.

Before I was hired at Deserved Comfort:

I worked at a local gym as a personal trainer. I previously spent a year at DC as a Cleaning Tech 2!

Career Ambitions:

To do the best job I can do and continue to be better. Moving up in this company would be ideal.

Why I wanted to work with Deserved Comfort:

I spent a year here before, and it was somewhere that felt like home, I jumped at the opportunity to come back!

Favorite part of my job:

Check back with me….the office life is still new.

Something you may not know about me:

I can squat over 200lbs.

Taylor, originally from Anderson, currently resides in the Swansea area with her husband and son. She loves lilies, roses, summertime, chocolate, and wine. She enjoys cooking, being a mom, and spending time with her family. Taylor’s hobbies include weightlifting and DIY projects. She likes to relax by pouring a glass of wine and watching Reba! Someday, she hopes to visit the Bahamas!

Nicka E.

Before I was hired at Deserved Comfort:

“I was an Educator.”

Career Ambitions:

“To be the best House Cleaning Technician!”

Why I wanted to work with Deserved Comfort:

“I wanted to try something different.”

Favorite part of my job:

“My clients. I enjoy making sure their homes are clean and refreshing.”

Something you may not know about me:

“I am a huge history nerd. My favorite period is the Tudor Dynasty.”

Nicka, originally from the Camden SC, currently resides in Hopkins with her husband and daughter. She is easy to get along with, a hard worker and a dedicated technician who takes great care in making her clients happy. She is addicted to Amazon, having received as many as 14 packages in one week! In her “off time”, she likes to spend time cooking, crafting and doing other fun activities with her family. Relaxing for her is spending time in the mountains. One day, she would love to travel to Rome! Her ultimate goal in life is for her and her family to continue to be happy and healthy!

Leslie (Lala) P.

Before I was hired at Deserved Comfort:

“I was a Service Operations Assistant for the Services Dept on Ft. Jackson.”

Career Ambitions:

“To start my own business.”

Why I wanted to work with Deserved Comfort:

“I wanted to do something new. I wanted to be hands on in every way.”

Favorite part of my job:

“Being able to have a peace of mind.”

Something you may not know about me:

“I love making people smile.”

Lala, originally from New Orleans, currently resides in the Summit area with her fiancé and 4 kids. She loves purple, tulips are her favorite flowers, and Fall is her favorite season. Lala’s hobbies include cooking and watching movies; suspenseful movies are her favorite genre and Al Pachino is her favorite actor. She likes to relax by spending time with her family and she enjoys going to escape rooms. Her coolest experience was living in South Korea. Her big dream is to see her children become successful. Someday, she hopes to get a teacup Yorkie and also wants to visit Japan and Paris.

Linds F.

Before I was hired at Deserved Comfort:

“I was a stay-at-home mom.”

Career Ambitions:

“I want to own a business one day.”

Why I wanted to work with Deserved Comfort:

“I love cleaning and want a career doing something I love.”

Favorite part of my job:

“Cleaning!”

Something you may not know about me:

“Family means everything to me!!”

Linds, originally from Swansea, currently resides in the Lexington area with her husband and 2 children. She loves just hanging out with her family . She enjoys taking her kids to the park and to visit family nearby. Linds’ hobby is going to the racetrack to watch drag races. She likes to relax by watching scary and funny movies. Someday, she hopes to travel the world. Currently, Florida and Tennessee are her favorite places to visit.

Earlene B.

Before I was hired at Deserved Comfort:

“I was lonely.”

Career Ambitions:

“To retire, eat and sleep.”

Why I wanted to work with Deserved Comfort:

“I needed to be around good people.”

Favorite part of my job:

"Feeling that my clients are my extended family.”

Something you may not know about me:

"I have been to Kenya."

Earlene, our shyest and most private technician, worked with Deserved Comfort for several years in the late 90’s, left us when she moved out of the area, but joined us again in 2008 when she returned to Columbia. She is very well loved by her long time clients and goes to extreme measures to ensure their satisfaction with her work. She is not only faithful to Deserved Comfort, but is very dedicated to her family and is also a mentor to young adults. She is a happy and easy going woman and is a true delight to be around!

Cathy P.

Before I was hired at Deserved Comfort:

“I worked at Wal-Mart for 17 years.”

Career Ambitions:

“Hoping to move into a Supervisor position in a few years.”

Why I wanted to work with Deserved Comfort:

“I wanted to work for a company with good ratings, along with great people to clean for. It’s like family and that sets us apart from everyone else.”

Favorite part of my job:

“My people… getting to know them, being their friend.”

Something you may not know about me:

“I enjoy hanging out with Rock bands!”

Cathy, originally from Columbia, currently resides in Eastover with her hubby and is the mother of one daughter and two sons, four dogs and a cat. She is a self-described “rock and roll chick”, loves attending rock concerts and claims to still live like she’s in the 80’s. Someday she wants to visit California and Las Vegas. In her spare time, she likes to go “muddin in my Jeep!” Cathy is a very hard worker, never misses a day at work, is extremely serious about her job and makes sure that her clients get only the best from her.

Rachel S.

Before I was hired at Deserved Comfort:

"I was unemployed."

Career Ambitions:

"To succeed."

Why I wanted to work with Deserved Comfort:

"I wanted to work by myself."

Favorite part of my job:

"Being alone."

Something you may not know about me:

"I was raised as a cowgirl."

Rachel, originally from Grants, NM, currently resides in the Elgin area with her husband. She loves kayaking and playing games on her phone. She enjoys visiting Orlando, FL and the River Walk Zoo. Rachel’s hobbies include photography, genealogy, reading, and hiking. She likes to relax by chilling on the beach. Someday, she hopes to swim with dolphins and travel across Europe.

Shay C.

Before I was hired at Deserved Comfort:

I worked for a caregiving service.

Career Ambitions:

To finish college and get my accounting degree.

Why I wanted to work with Deserved Comfort:

I wanted to clean homes.

Favorite part of my job:

Once I hit the kitchen, I know my time with the client is almost done.

Something you may not know about me:

Don’t take my kindness for weaknes… I match energy.”

Shay, originally from Blackville, currently resides in the Columbia area with her 2 children. She loves spring, roses, and making homemade lasagna. She is a fan of the Seattle Seahawks & Tyler Perry. Shay’s hobbies include writing. She likes to relax by sitting in her lazy boy with the tv remote and a glass of wine. Someday, she hopes to go skydiving!!

Tammy H.

Before I was hired at Deserved Comfort:

I was a part time stay at home mom/ food delivery driver who got tired of being home all the time and tired of putting a ton of miles on my car.

Career Ambitions:

Not to have just a job but a career. Something long term where you're not just a name and a number. Also, a place where you are heard and not just seen.

Why I wanted to work with Deserved Comfort:

Well after meeting the team and talking with staff. The staff all seem very nice and knowing that the company is willing to work with my hours work for me.

Favorite part of my job:

Meeting the new clients and leaving then with a peace of mind knowing their home has been cleaned.

Something you may not know about me:

I love playing the Sims.

Tammy, originally from Blairsville, currently resides in the Columbia area with her family. She loves seafood and fall weather. She enjoys cooking and is especially proud of her Jerk Chicken Nachos recipe. Tammy’s hobbies include crafts like paracording, resin tumblers, crocheting, and being a house plant mama. She likes to relax by gardening and caring for her plants. Someday, she dreams of seeing her family enjoy life free of struggle.

Katharina P.

Before I was hired at Deserved Comfort:

I worked at a hotel.

Career Ambitions:

I want to become a nurse.

Why I wanted to work with Deserved Comfort:

I love cleaning!!

Favorite part of my job:

Getting to know my clients.

Something you may not know about me:

I used to play sports.

Katharina (Kat), originally from Puyallup, Washington, currently resides in the Columbia area. She loves pasta and root beer. She is most proud of graduating and taking care of people. Kat’s hobbies include fishing, shopping at Ross, and visiting the beach. She likes to relax by watching movies and enjoying coffee. Someday, she hopes to travel around the world.

Cheyenne S.

Before I was hired at Deserved Comfort:

I was a preschool teacher.

Career Ambitions:

Working somewhere that makes me truly happy.

Why I wanted to work with Deserved Comfort:

I love the idea of making people happy with a nice, clean home.

Favorite part of my job:

Being appreciated.

Something you may not know about me:

Even though I look younger, I am actually 34.

Cheyenne, originally from Gaston, currently resides in the Columbia area with her two children. She loves Mexican food, sweet tea, and spending time with her kiddos. She laughs at everything and brings kindness and a big heart into everything she does. Cheyenne’s hobbies include playing pool, visiting the zoo with her kids, and shopping at Target, Walmart, or Amazon. She likes to relax by taking warm baths, watching TikTok and game shows, and sneaking away to enjoy a bag of white chocolate Reese’s. Someday, she dreams of taking her kids to Disney—it's at the top of her bucket list.

Deserved Comfort... right for you?

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Deserved Comfort... right for you?

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